Reference

How jh22 Handles Your Personal Information

This Privacy Policy covers what data we collect when you open an account, make deposits through bKash, Nagad, or Rocket, and use the lobby. Access to jh22 depends on your local law and eligible regions — this policy applies where access is permitted.

Account data protectedbKash, Nagad, Rocket wallet activity coveredYour rights clearly statedContact path availableBangladesh-specific context
jh22 How jh22 Handles Your Personal Information
DATA HANDLING PRACTICES

Security, Cookies, Retention and Your Rights

We use SSL encryption across every page of jh22, including the deposit flow where your bKash or Nagad details are entered. Cookies on our site record session state and preferences — you can adjust cookie permissions through your browser settings at any time without losing your account access.

Account Security

Every login triggers an OTP check to the mobile number on your account. If we detect an unusual session, we flag it before any wallet action can proceed.

Cookie Controls

We use functional and analytics cookies. Functional cookies keep your session active; analytics cookies are anonymised. You can block analytics cookies through your browser without affecting your account wallet.

Data Retention

Account data is kept while your account is open and for a period after closure as applicable rules require. You can request a summary of what we hold by contacting support directly.

Your Correction Rights

If a name, phone number or wallet reference on your account is wrong, contact us through live chat or the Help Centre. We will verify your identity and correct the record promptly.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Email Support Send your data request or privacy concern to our support address. We aim to respond within a reasonable period and confirm receipt before we action any request.
Live Chat Open the live chat window from any page in the lobby. State that your query is a privacy matter and our team will route it to the right contact without delay.
Account Help Centre Log into your account and navigate to the Help section. Submit a written request there if you want to review, correct or remove personal data we hold on you.

Common Questions About Your Privacy at jh22

These answers cover the data and account questions we hear most often. If your question is not listed here, reach our support team through live chat or the Help Centre inside your account.

We collect your name, email address, mobile number and any verification documents you submit. We also record the device and browser you use to access the lobby during registration.

We share only what each payment processor needs to complete your transaction. Your full wallet details are not passed to any other third party or marketing service.

Log into your account, go to the Help Centre and submit a data access request. We will verify your identity first and then send you a summary of the records we hold.

You can request deletion by contacting support. We will confirm which records can be removed immediately and which must be kept for a period under applicable rules in eligible regions.

Every login uses an OTP sent to your registered mobile number. Suspicious sessions are flagged before any wallet action is allowed, and all pages are SSL-encrypted end to end.

This policy applies where jh22 is accessible and your use is permitted under local law. Eligibility depends on your local law and the eligible regions where jh22 operates.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.